National Courier Privacy FAQ

Q: What information does COURIER companies capture on its web site visitors?

The courier web-server, as almost all other web servers on the Internet, stores a list of visits to the server. They use this list to assess which are the most popular sections of our site and to assist us in improving the navigation and content. This file, called an access-log file, records some very basic information about you: the date and time of visit; what pages of our site you looked at; the address of the web site from which you linked to what kind of web browser you are using; and your IP address, what country are you from.This log file cannot identify your e-mail address or any other personal information. COURIER companies do not use automatic systems to associate your IP number to any other information you give to them while using their sites, and will not do so manually unless special circumstances require such an action.

Q: Does COURIER companies request any personal information?
YES, personal information are needed to associate your package with the information given to help tracking the package even tha time when the package is lost or encountered by any problem. These information are not stored in public domains and therefore are securely confidencial.

Q: How does COURIER comapnies use the information?
The information we capture helps us to identify the type of web site content that our customers would most like to see. They use this information to improve the web sites. The information you give to them is used to make our services easier for you to use, or to facilitate the provision of a service, such as a pick-up or supplies delivery. We may also use this information to send you e-mail notifications about updates to the web site, if you give us permission to do so, and to contact you for marketing purposes.No information you share with us will be passed to organizations external to COURIER  and its subsidiaries.

Q: What happens when I leave to visit another web site?

Due to inherent web-browser security systems, information given stored in your cookie, cannot be detected or used by any other web site. If you should link from a COURIER A web site to another web site, the owners of that web site will be able to see that you came from the COURIER A website but they cannot determine anything about what you did while using the COURIER A web site.

Q: Does COURIER companies use cookies?
Yes. Cookies are used to achieve two goals. The first is to provide COURIER companies with the capability to personalize certain aspects of the their web site for you. Secondly, cookies may be used to allow the COURIER companies web site to automatically complete certain forms with information you entered the last time you used that form. This information is obtained from your own machine, and is not transmitted to their websites until you choose to submit the form.

Q:  What is a cookie?
A cookie is a small text file that is used by a web site to hold information. That information may be the date and time of your last visit, or your e-mail address, or even your preferences in terms of language, content or even how the site looks. This text file is placed into a folder on your machine by your web browser. Once a cookie has been saved, the site that created it (and only that site) can use the cookie to recognize you in future. Think of it as a small electronic ‘note’ that is shared only between you and the web site you are visiting.There are many misconceptions about cookies, such as that they can ‘track’ which sites you have visited. While it is true that some marketing affiliation networks can do this, they can only do it on sites that co-operate with such systems, and they does not. Improvements in recent browser versions have made these fears groundless.

Q:  Can cookies be removed from my hard drive?
Yes, you can easily remove any cookie from your machine. Exactly how you do it depends on which web browser you use. Both Internet Explorer and Netscape have made the process easier on their most recent versions. Please check with your browser provider for more information on removing cookies.You can also configure your web browser so that cookies are not saved at all, but this may reduce the functionality you get from some web sites, and prevent you accessing others at all. Although cookies are used on  COURIER websites to make it easier to use the site, you can use the site                                                                                                                                                                                                                                                                                     without cookies.

Q:  Additional resources on information privacy
You can find out more about Internet Privacy at the following addresses: Electronic Privacy Information Center Network Advertising Initiative courier comapnies update regularly their privacy policies. Please check back frequently to be informed of any changes.

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